Privacy

Badachro Distillery Limited (Badachro Distillery) will not share your personal information for marketing or any other purposes without your consent, unless where required by law.

If you are registered or have subscribed to a publication with Badachro Distillery Limited, and thereby given your consent, you will be contacted with relevant information that you have expressed an interest in or that might be of interest to you. If at any time you wish Badachro Distillery to stop contacting you, you are able to unsubscribe by emailing gordon@badachrodistillery.com to revoke your subscription. An automated link is supplied in marketing email footers to make it as simple as possible to unsubscribe.

Badachro Distillery Limited will always respect your privacy, and any personal communication between you and Badachro Distillery Limited, and will always comply with any data protection legislation currently in force.

Your information will not be passed or sold to any third party, and will be held exclusively by Badachro Distillery Limited or our agents.

GDPR

Badachro Distillery Limited does all it can to ensure it is compliant with the EU General Data Protection Regulation. This code has been issued by the Information Commissioner under section 51 of the Data Protection Act 1998. We are committed to collecting and using personal information fairly and transparently. We are required to provide the following information:

Person Responsible

Gordon Quinn
Badachro Distillery Limited
Aird Hill
Badachro
Wester Ross
IV21 2AB
Scotland

Company registered in Scotland SC586268

The purpose for which the information is processed

We process information when you enquire about our products or services and this processing of information is necessary for us to provide you with information about the product or service you are enquiring about. This forms the basis on which we request your consent to process your enquiry (information). This information is not used for any other purpose or passed to any third party. The process of unsubscribing is simple and you can request that any data we hold be deleted at any time.

Any further information which is necessary in the specific circumstances to enable the processing to be fair.
Badachro Distillery Limited believes no further information is necessary because of the limited and specific purpose of holding and using the data. We do not observe, derive or infer any personal information about our website visitors’ behaviour in our business and marketing activities.

Your information will not be shared
The information you choose to give us and we hold on you will not be shared with any third party.

Logging In to our site

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data
We keep contact form entries for six months, analytics records for 26 weeks, and customer purchase records indefinitely.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users who register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Cookies

We use our own cookie so we are not bombarding you with requests to confirm your age. We use anonymous cookies to prevent users from seeing the same popup repetitively in an attempt to make our users experience more pleasant while still delivering time sensitive messaging and respecting laws concerning the sale of alcohol.

These are used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing cookie exists. The cookie is updated every time data is sent to Badachro Distillery.

We use Google Analytics to understand how many visitors come to our site. However, we anonymise your IP address before any information is passed to Google Analytics, so no personal information is collected. User data is retained by GA for 26 months before it is permanently deleted. No personal information is recorded by GA.

Data Used: Please refer to the appropriate Google Analytics documentation for the specific type of data it collects.

[ga-optout text=”Disable Google Analytics”]

E-Commerce

What we collect and store

While you visit our site, we’ll track:

• Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
• Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
• Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order.
• We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

• Send you information about your account and order
• Respond to your requests, including refunds and complaints
• Process payments and prevent fraud
  Set up your account for our store
• Comply with any legal obligations we have, such as calculating taxes
• Improve our store offerings
• Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 10 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

E-Commerce Personal Data Retention

• Retain inactive accounts: 6 Months
• Retain pending orders 6 Months
• Retain failed orders: 6 Months
• Retain cancelled orders: 6 Months
• Retain completed orders: 10 Years

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

• Order information like what was purchased, when it was purchased and where it should be sent, and
• Customer information like your name, email address, and billing and shipping information.
• Our team members have access to this information to help fulfil orders, process refunds and support you.

What we share with others

We do not share your personal information or details with any third party. However if you purchase from our website, we process your payment through the online merchant you choose; Stripe or PayPal.

Information shared with the payment provider includes:

Name
Email
Address
Phone
City/State/Zip
Unique payment identifier
Payment provider identifierPayPal
PayPal

We accept payments through Stripe or PayPal. When processing payments, some of your data will be passed to Stripe or PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the Stripe or PayPal Privacy Policy for more details.

Contact Form

Akismet is enabled on the site, the contact form submission data — IP address, user agent, name, email address, website, and message — is submitted to the Akismet service (also owned by Automattic) for the sole purpose of spam checking. The actual submission data is stored in the database of the site on which it was submitted and is emailed directly to the owner of the form (i.e. the site author who published the page on which the contact form resides). This email will include the submitter’s IP address, timestamp, name, email address, website, and message.

Our contact forms and email subscription forms all conform with GDPR regulations.